While video visits have their advantages, telephone visits accounted for a larger proportion of telemedicine care and are critical for providing access and addressing the “digital divide,” according to the study published in the Journal of the American Board of Family Medicine. Elderly patients often find it useful since it eliminates the need for transportation.īut as the model gains traction, the focus is shifting away from the novelty of connected devices and new technology and more toward providing patients with top notch care - and giving providers, physicians and nurses alike, the power to deliver it effectively.Telemedicine visits accounted for more than 60 percent of patient care at New York community health centers during the peak of the COVID-19 pandemic in spring 2020, finds a new study by researchers at NYU School of Global Public Health. Telehealth is proving to be more and more effective, especially in rural areas that lack brick-and-mortar care options. Without adequate sharing, errors can occur, and critical information will not be communicated to others." The study concludes that to "enhance access without sacrificing coordination, telehealth will need to share information with primary care and vice versa. On average, Medicare beneficiaries see seven physicians at four different practices, the study said, leading to duplicate services, conflicting advice and ultimately inefficiently delivered care. This presents a challenge to make the service available to those who could benefit most, including underserved communities, and not just patients with resources.Īs more video visit platforms emerge, Liaw is concerned about a lack of coordinated communication, potentially leading to further fragmentation of the healthcare system. Telehealth users were more likely to be educated, employed and live in a city, according to the study. The web-based survey of individuals with access to LiveHealth Online, a telemedicine platform operated by Anthem Blue Cross, also found that compared to non-users, telehealth users were less likely to have a usual source of care - like a primary care physician - indicating a preference for access over continuity. Nearly half said they couldn't see their doctor in-person that day because there were no appointments available or the office was closed. Researchers found that 90 percent of telehealth users chose a video visit for convenience and saved several hours of time. Winston Liaw, chairman of the University of Houston College of Medicine Department of Health Systems and Population Health Sciences, led the study to examine the relationship between telehealth use and access to primary care it was published in the Journal of the American Medical Informatics Association. A new study shows that receiving consistent primary care leads to better overall health, though telehealth does increase the risk of fragmentation if not handled appropriately.ĭr. Telehealth, remote healthcare services that include video visits, eliminates historical barriers to healthcare such as geography, transportation or time constraints. If someone can't leave work or doesn't have childcare, for example, online video visits can provide live, face-to-face physician consultations from the comfort of their home or office. In today's fast-paced digital society, virtual doctor visits are on the rise and offer patients a more convenient way to receive medical care from anywhere.
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